Delivery & Returns


At Louise Hatherley Beauty we believe customer service is paramount. We therefore aim to offer a next working day delivery service for Mainland UK orders received before 3pm (subject to stock, volume of orders and available transport). Please note for some of the more remote parts of the UK such as the Highlands, delivery may take longer.

 Order total (ex VAT)  Order total (inc VAT)  Cost
 Orders under £62.50  Orders under £75  £7.99
 Orders over £62.50  Orders over £75  FREE


Deliveries to Northern Ireland, Republic of Ireland and the Channel Islands: Orders below £60 (ex VAT) are subject to £14 shipping fee - Orders above £62.50 (ex VAT) are subject to £8 shipping fee.

Orders outside these areas will be quoted on an individual basis depending on the weight, volume and exact location.


Returns may be subject to a 20% handling and a two-way carriage charge. Products defaced, damaged or re-labelled cannot be returned. 

If you have any questions or concerns, please contact us via

We will strive to answer your questions and requests as quickly as possible.